Terms & Conditions

 

Please carefully read the following Terms and conditions laid out below and that you fully understand them before placing an order with Borrowed and Blue Design.

Every order placed with Borrowed and Blue Design (“we, our or us”) is subject to the terms and conditions at the time you place that order. Borrowed and Blue Design reserves the right to change and amend these terms and conditions at any time. Any such changes made will come into effect as soon as they are posted on the website (www.borrowedandbluedesign.com). We reserve the right to cancel an order at
any stage.

Deposits & Payments

When purchasing products or a design service from Borrowed and Blue Design you will be sent an estimate outlining the full cost of the order. If you agree to this estimate we will send an invoice via email and require a non-refundable 50% deposit of the estimated cost. You are required to pay this deposit in full to confirm your order before any design work can begin on your stationery. In doing so you are entering into a binding contract with Borrowed and Blue Design and indicating that you agree to our terms and conditions.

All our products and services are inclusive of VAT at the current rate. Prices may be adjusted from time to time due to production costs. The website will always carry the most up to date price lists.

Estimates are quoted in and are to be paid in pounds sterling by bank transfer or Paypal. You will be invoiced for the remaining balance on your order when you have signed off all artwork and your stationery is ready to print. We will not print your stationery if this second payment is not paid. We cannot be held responsible for any delays in the order process due to late payments and late approval of designs.

Timeline

An estimated timescale will be created for you when your order is placed with us. We aim to send you an email proof of your stationery within 5–7 days of receiving your wedding details and 50% deposit. Once you have checked and approved the artwork the final 50% remaining balance will be due. Once paid your order will be sent to print. Once your order has been sent to print no further amends can be made.

Please allow 6 – 8 weeks for designs from our House Collection from placing the initial order to delivery of final stationery. For Bespoke designs please allow 10–12 weeks.

Whilst we always endeavour to meet deadlines, there are rare occasions where circumstances beyond our control may prevent this. We will always keep you informed if there are any problems.

Proofs and Artwork

Digital PDF proofs are included as part of the price and will be send via email.

Please be aware that colours may vary between computer screens when viewing digital proofs, as each screen is calibrated differently. This is particularly noticeable on mobile devices, such as phones and tablets.

Pantone colour targets may be specified but are not possible to accurately reproduce using a CMYK print process. Great care must be taken if specifying pantone colours yourself, as certain pantone colours reproduce vastly different from their CMYK versions.

If you wish to check how colours will appear in print then printed proofs can be requested at an additional cost. We do not hold responsibility for colours that you deem to be different in print vs. digital proofs.

Care and attention is taken to ensure that all information is accurate, however it is ultimately your responsibility to check layout, copy, spelling and grammar and make us aware of any amends that you require. Once the final proofs have been signed off and the artwork has been sent to print no further amends can be made. If designs are approved with errors (i.e. spelling mistakes) and subsequently printed, Borrow and Blue Design takes no responsibility and will not be liable for any reprinting costs. It is therefore of the highest importance that you check all artwork thoroughly before approving any designs.

Delivery

We are currently only taking orders for delivery in the UK. Due to every order being unique an individual delivery cost will be given in your initial estimate. All stationery except sample packs will be sent Royal Mail Special Delivery where a signature will be required. A delivery date and delivery address will be confirmed with you before any stationery is posted.

Borrowed and Blue Design cannot be held responsible for delays in delivery caused by the carrier. A proof of postage will be obtained where possible when posting out your orders. Borrowed and Blue Design cannot be held liable for any missing packages.

Minimum Orders

There is a minimum order of 25 for all personalised wedding stationery per each individual element, due to printer minimum quantities and artwork time.

Cancellations

The 50% deposit is non-refundable. If you wish to cancel your order during the design process and before the artwork has been sent to print you will not be required to pay the second 50% remaining balance. Due to the nature of the stationery being personalised for you, once the second 50% balance has been paid and the stationery has been sent to print the sale becomes final.

Copyright

Our logo, stationery artwork and designs remain the copyright of Borrowed and Blue Design, they many not be reproduced in any form without prior written permission
from us.

We reserve the right to use any stationery designed for you to promote our products
and services. However, we will never share any of your contact details.

Competitions

Any stationery prizes that have been won via competitions that are hosted by a third party on behalf of Borrowed and Blue Design are also subject to our Terms and Conditions.

The prize is non transferable, non refundable and non negotiable. There is no cash alternative. Entrants must be based within the UK.

Our third party host will notify us of the competition winner and we will be in contact with the winner by email no later than 7 days after the closing date.

Winners must respond within 14 days. If no response has been received from the winner then a new winner will be drawn.